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Posts: 1
Registered: ‎05-06-2021

Need Steam cards activated

Hi, I purchased two $50 Steam gift cards from your website. They arrived inactivated. Steam told me you need to activate them as the retailer. I already tried getting customer service from your website chat and the phone system, but they couldn’t get these activated and said to do it here. Thank you!
Posts: 2,959
Topics: 36
Kudos: 101
Solutions: 152
Registered: ‎10-19-2017

Re: Need Steam cards activated

Hello, Fisher1023,


Thank you for joining the Best Buy Forums!


I appreciate you taking the time to reach out to us regarding your Steam gift card purchase. Online shopping is meant to go smoothly and easy. I would be reaching out as well if this were to happen to me. I am here to help where I can and look into this further for you.


Please, send me a private message by clicking on the blue "Private Message" button next to my signature with your order number, full name, phone number, and e-mail connected to your account. I look forward to hearing from you.



Deysha|Social Media Specialist | Best Buy® Corporate
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