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New Member
Posts: 1
Registered: ‎11-14-2019

NO CONFIRMATION EMAIL

I ordered a wireless charger earlier through guest checkout but I never received the confirmation e-mail. Tried to resend it for nth times. I also checked all the e-mail folders including the spam but to no avail. Also, it didn't say on page how long is the shipping. 

 

 

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Posts: 9,303
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Registered: ‎09-29-2008

Re: NO CONFIRMATION EMAIL

bibeng,

 

Welcome to our community. Like many people do, I use my order confirmations to help keep track of my orders so I understand the importance of receiving them. I'm sorry to hear your confirmation has not arrived as anticipated.

 

I received the private message that you sent to Kayla. Your order appears to have been placed through Best Buy Canada. With apologies, this Community is intended for our U.S. customers. Please contact Best Buy Canada for further assistance with your concerns.

 

I hope this helps. Thank you for writing to us.

John|Social Media Specialist | Best Buy® Corporate
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