04-27-2022 05:09 PM - last edited on 04-28-2022 08:39 AM by John-BBY
I am done with Best Buy. I sent this email to customer support earlier in the day and recieved a generic message back saying to call Geek Squad and asked to be transfered... lol. It is almost commical how hard it is to get to speak to anyone at Best Buy that can actually do anything.
Anyways, here is the email that I sent in full:
To whom it may concern,
04-27-2022 05:31 PM
Welcome to the Best Buy Forums!
We appreciate you reaching out in regards to the multiple experiences you had with a recent TV purchase, it's not the type of experience we want any of our customers to have so I can understand the frustration this has caused. I would love to assist and see what's possible with everything you have shared with this today. In order for me to review the order can you please send us a private message with your full name, phone number and email address for verification. You can click on the "Private Message" next to my signature. I hope to hear back from you soon.