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New Member
Posts: 2
Registered: ‎03-11-2019

NEED TO KNOW IF MY PAYMENT Went through

My phone timed out so it didn’t give me any info on my Apple Watch
The payment was taken from my account
New Member
Posts: 2
Registered: ‎03-11-2019

Re: NEED TO KNOW IF MY PAYMENT Went through

Please get back to me ASAP !!!!!!
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Registered: ‎01-03-2013

Re: NEED TO KNOW IF MY PAYMENT Went through

Hi there James1992, 


Welcome to the forum and thank you for connecting with us regarding your Apple Watch order! It can be disconcerting to have a device time out on the page, being left not knowing whether your order went through or not. Should your order have gone through, you should have received an email notification regarding your order. If the order didn't go through, but you see a charge on your card, please know that it is typically merely an authorization that would fall off your account within a few days. 

If you didn't receive an email notification regarding your order, please let us know and we can dig further into this with you! 

Sincerely, 

Tasha|Social Media Specialist | Best Buy® Corporate
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