08-15-2020 08:20 AM
My past bunch of orders have been cancelled and no one in cust service can tell me why
can someone help
i see it has happened before but do t know how it was resolved
please help asap
08-15-2020 11:35 AM
08-16-2020 09:49 AM
08-19-2020 10:31 AM
Welcome to the forum, and thank you for reaching out regarding your trouble with several cancelled orders. Having an order cancel without explanation would be pretty frustrating, so I'm glad you've reached out to see what may be going on. Generally, your order cancellation email will provide some insight into why the order was cancelled.
The link that jdogg836 mentioned is a fantastic resource, and I see you have since sent a private message with your information. Please know that I've received the messages, and will be following up with you there shortly.