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New Member
Posts: 3
Registered: ‎08-06-2020

My order was cancelled 42 days ago, but there is no refund yet, can someone help me?

I use giftcard buy 500 dollar item but it's cancel and system not auto refund to me

Posts: 1,810
Topics: 91
Kudos: 291
Solutions: 95
Registered: ‎11-23-2018

Re: My order was cancelled 42 days ago, but there is no refund yet, can someone help me?

Hello, AllisonNixon, and welcome to our online community!

 

Thank you for reaching out to us on the forum for support. That's a long time to be waiting on a refund, and I'm happy to take a look into this for you.

 

To start, please send me a private message including your full name, email, phone number, and order number. You can find the blue option to message me to the right of my name below.

 

All the best,

Allison|Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 3
Registered: ‎08-06-2020

Re: My order was cancelled 42 days ago, but there is no refund yet, can someone help me?

 already send message

Posts: 1,810
Topics: 91
Kudos: 291
Solutions: 95
Registered: ‎11-23-2018

Re: My order was cancelled 42 days ago, but there is no refund yet, can someone help me?

AllisonNixon,

 

Thanks for sending that over! I'll be responding shortly, so keep an eye out for my message to your inbox.

 

Happy to help,

Allison|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!