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Posts: 1
Registered: ‎08-26-2019

My order says it was delivered but has yet to physically arrive at my doorstep.

As the subject states I have yet to receive my order. Item shipped out I believe on Friday the 23rd and was estimated to arrive Monday, the 26th. I receved an email saying my item was deilvered at 2:19pm I was there at my house and didn't see a postman drop off anything only for him to come 2 hours later with no package. I waited another 24 hours to see if my item would be delivered today, the 27th as my movie comes out today technically. I am hoping someone can help me at all with this mess. I just want my steelbook. 

Posts: 1,326
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Registered: ‎10-03-2017

Re: My order says it was delivered but has yet to physically arrive at my doorstep.

Hello, lsuxatpc,

 

Uh-oh, that is certainly not a good thing. It's not common for packages to go astray like that so I'd love to check on this and see what's going on. Please feel free to shoot me a private message with your full name, email address, phone number, and the order number. I'll see if we can track this down or how else we can help.

 

Best,

Dave|Social Media Specialist | Best Buy® Corporate
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