04-30-2019 08:30 PM
I have been trying to purchase a laptop for many months. Every time I try to place an order, it gets canceled. Every time I call customer service, they never get back to me with a resolution. It is wierd, because I can purchase other items, besides the laptop.
05-01-2019 01:12 PM
Hello and welcome, ccaplan,
As I unfortunately know from my own experience, being unable to make a purchase or having an order cancel is not a very pleasant experience. I know I’d be looking for answers too, so I’m glad you found us and reached out here on the forum.
I’d be happy to take a peek at your recent orders, but I’ll need to verify a few pieces of information from you first. If you will please send me a private message that includes the following, I’ll do my best to help.
Cancelled order number(s)
To send me a private message, just click on the blue button in my signature below labeled “Private Message”.
I look forward to hearing from you.