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Posts: 1
Registered: ‎05-20-2021

My galaxy tab s7 plus didn't get delivered but it says it has. I'm depressed so bad.

I'm so sad and depressed and I have anxiety. I take medication for this and for me not to get my tablet s7 plus and they tell me it has been delivered and I haven't got anything makes me so depressed man. I can't take this feeling. And to have best buy ducking and dodging me telling me they will call me and never do makes me feel like they think I'm lying or that I'm a robber is sad enough already. I spent the money I saved up for for this. And to feel like I been robbed. They took my money and I don't have a tablet is just messed up man. I won't stop until I get my tablet or money back. This is more then a thousand dollars. You guys can't just take my money. It's either ups or you guys best buy that messed up. Not me. Someone please help me.
Posts: 5,124
Topics: 55
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Registered: ‎11-29-2016

Re: My galaxy tab s7 plus didn't get delivered but it says it has. I'm depressed so bad.

Good afternoon, Mauricio562,


Welcome to our forums, and thank you for reaching out to us for assistance.  I can certainly understand your disappointment after discovering your order may not have been delivered successfully, and I'll be happy to look into this matter further and offer any additional assistance I can.


For me to review your order further, I'll ask that you send me a private message using the blue "Private Message" button in my signature with the following information:


  • Your first and last name
  • Your phone number
  • Your email address
  • Your order number
  • Your UPS tracking number


As mentioned, you'll want to use the "Private Message" button in my signature, and if you're accessing our site on a mobile device, you may need to switch to "Full" or "Desktop" view before this button is visible to you.


Looking forward to hearing from you,

SeanM|Social Media Specialist | Best Buy® Corporate
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