05-20-2021 10:35 PM
05-21-2021 12:34 PM
Good afternoon, Mauricio562,
Welcome to our forums, and thank you for reaching out to us for assistance. I can certainly understand your disappointment after discovering your order may not have been delivered successfully, and I'll be happy to look into this matter further and offer any additional assistance I can.
For me to review your order further, I'll ask that you send me a private message using the blue "Private Message" button in my signature with the following information:
As mentioned, you'll want to use the "Private Message" button in my signature, and if you're accessing our site on a mobile device, you may need to switch to "Full" or "Desktop" view before this button is visible to you.
Looking forward to hearing from you,