11-18-2019 08:27 PM
11-21-2019 11:01 AM
Thanks for joining the Best Buy Community forums. Having an order not turn up is never fun.
Please double-check the area around your front door. We have packages turn up that have fallen off of porches all the time. if you live in an apartment or condo, check with your neighbors and front desk or mail room.
If you still can't find it, please send a private message through the link in my signature. I'll need your name, email address, phone number, and order number. I'll see what I can do to help.