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New Member
Posts: 3
Registered: ‎11-18-2019

My Package Never Arrived

I ordered something on Wednesday November 13th with the fastest delivery service. It said it would be to my house Friday, and the shipping updated as delivered at front door. It was nowhere to be found so I gave it the benefit of the doubt and expected that it might come later and that it was just mistakenly marked as delivered. Now, it’s Monday and I’m worried that it might not come. What are some actions that I might take now?
New Member
Posts: 3
Registered: ‎11-18-2019

Re: My Package Never Arrived

 
Posts: 6,056
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Registered: ‎12-23-2016

Re: My Package Never Arrived

Hi, AGS412,

 

Thanks for joining the Best Buy Community forums. Having an order not turn up is never fun. 

 

Please double-check the area around your front door. We have packages turn up that have fallen off of porches all the time. if you live in an apartment or condo, check with your neighbors and front desk or mail room.

 

If you still can't find it, please send a private message through the link in my signature. I'll need your name, email address, phone number, and order number. I'll see what I can do to help.

 

Sincerely,

Kyle R|Social Media Specialist | Best Buy® Corporate
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