BestBuy.com

[balramkv]

I ordered a 85" Sony91J on December 27th and my credit card was changed for the full amount. It was supposed to be delivered on Jan 6th originally but it is the 17th and I still haven't got it. Delivery has been scheduled at least 7 times and cancelled. I'm talking almost everyday to Best Buy customer service. The update today is that it'll be delivered on Jan 31st, more than a month after I ordered. I don't really know if best buy is going to honor this date at least. At my wits end really. Honestly didn't expect a big box retailer like best buy to provide this kind of service. Extremely disappointed!!!

[JacobW-BBY]

Hey there, balramkv,

Thanks for reaching out via our community forums. I regret to hear that you had an issue with one of your orders, and I can understand how frustrating that may be. Were you able to get any help with this issue? If not, I would love to assist further. Can you please send me a private message with your full name, telephone number, email address, and order number? I look forward to speaking with you soon.

[balramkv]

Hey Jacob! I sent you the details yesterday......

[balramkv]

One more delivery rescheduled, Now it's February 1st. Absolutely horrible experience!!!

[balramkv]

Jacob, still waiting to hear back so this issue can be resolved.

 Thanks!

[JacobW-BBY · Accepted solution]

Hey there, balramkv

I have responded to your private message, please follow up with me there.