12-02-2020 04:05 PM - last edited on 12-02-2020 04:11 PM by Elle-BBY
I recently purchased all of the Marvel MCU movies on 4k through orders ({removed per forum guidelines} and {removed per forum guidelines}). I picked them up, but am dissapointed that only half of the movies came with their slipcovers. As someone with OCD, it's driving me a little nuts. The ones missing the covers are: Avengers, Avengers Infinity War, Captain America The Winter Soldier, Captain Marvel, Doctor Strange, Guardians Of The Galaxy, Guardians Of The Galaxy Vol. 2, Incredible Hulk, Spider-Man Homecoming, Thor, Thor The Dark World and Thor Ragnarok. Is there any chance of getting sent the missing slipcovers?
12-02-2020 04:23 PM
Hi, DrewLinkon,
Welcome to our Best Buy forum community! Getting all of the Marvel movies you've had your eye on should be a time of excitement, and we are honored that you decided to purchase them with us. However, I can understand why you'd be frustrated to receive your order, only to discover some of the titles are missing their slipcover.
Our goal is to provide the best shopping experience we can, so it hurts to hear that we dropped the ball with your orders. That said, I'm glad you said something so that we can step in! I appreciate you coming up with a possible solution. While we don't have a way to just provide you with the slipcovers, I'm happy to look into this to see what options we do have to turn this around.
You might have noticed that your post was edited. That's because we don't allow any personal information, such as order numbers, posted to our public page. Instead, can you use the "Private Message" option in my signature below to send over your full name, phone number and email address? Once I have that info via Private Message, we can look into how we can help!
Cheers,
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