02-13-2019 12:45 PM
Welcome back to the forum! We haven't received any reports of this issue from other customers, and we aren't aware of any trending issues with our website at this time. It's likely this is an isolated issue that we can fix with some basic troubleshooting. Let's start by clearing your browser's cookies and cache and then restarting your browser. You may also want to try using a different browser and turning off any ad-blockers or VPN that you may be using.
If you need further assistance or have any other questions, feel free to let me know.
|Sam|Social Media Specialist | Best Buy® Corporate Campus|
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