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Posts: 15
Registered: ‎03-21-2017

Most account links on BestBuy.com are forwarding to the home page, such as Order History.

Is this happening to anyone else? I've tried two different browsers. I've had the issue for a few days now.

Posts: 2,152
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Registered: ‎08-08-2017

Re: Most account links on BestBuy.com are forwarding to the home page, such as Order History.

Hi malrats,

 

Welcome back to the forum!  We haven't received any reports of this issue from other customers, and we aren't aware of any trending issues with our website at this time.  It's likely this is an isolated issue that we can fix with some basic troubleshooting.  Let's start by clearing your browser's cookies and cache and then restarting your browser.  You may also want to try using a different browser and turning off any ad-blockers or VPN that you may be using.

 

If you need further assistance or have any other questions, feel free to let me know.

 

Thanks,

Sam|Retired Social Media Specialist | Best Buy® Corporate
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