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Posts: 1
Registered: ‎04-29-2019

More than 24 hours and still no gift card email

Hi! I hope your day is going well! I ordered a $50 PlayStation gift card and a $20 gift card, both for email delivery, and I have yet to receive them.

My order status says Ready to Redeem.


Posts: 559
Topics: 23
Kudos: 120
Solutions: 34
Registered: ‎07-23-2018

Re: More than 24 hours and still no gift card email

Hey, EthanHamric,


Thanks for connecting with us on our forums! A PlayStation gift card sounds like an exciting purchase, and I'm sorry it hasn't arrived quite yet. 

We would love to take a closer look at this. Would you utilize the button in my signature to send us a Private Message with more information? Please be sure to include your order number, as well as the full name, email address, and phone number used when placing this order. 

Austin|Social Media Specialist | Best Buy® Corporate
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