04-24-2020 11:19 AM
05-06-2020 06:04 PM
Hello, Millerbryan, and welcome to our online community!
Thank you for reaching out to us through the Forums. As you can tell, we are a little backed up on inquiries, and I apologize for this delayed response. Regardless, we want to make sure you receive the support you've been searching for with your order placement and refund.
I can imagine how frustrating it would be to not be able to place an order for this laptop. We want to make sure our customers have everything they need to be successful working from home, and I hate to hear you've run into a verification issue.
I'd be happy to look into this as well as your refund if you'd care to send me a Private Message. Please include your full name, email, phone number, and the order number of your returned purchase. You can find the blue option to message me to the right of my name, below.
All the best,