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Posts: 7
Registered: ‎10-08-2017

Missing parts from my order

I had a refridgerator delivered to my office yesterday and it was to have come with a water hookup kit but the delivery people did not have it and would not hook up to my exisiting water source without it.  I paid for this kit and not sure where it is and I need help because I need the ice maker for my staff. 



Posts: 7,326
Topics: 161
Kudos: 253
Solutions: 326
Registered: ‎11-30-2015

Re: Missing parts from my order

Good Morning, jcaudill72,


Welcome to back to our community! Thank you so much for choosing Best Buy for your refrigerator purchase. We’re sorry to hear the required Stainless-Steel Refrigerator Waterline Kit may not been brought with for the installation.


Can you please give our Geek Squad Customer Care a call? They can be reached at (800) 304-1259. They’d be best positioned to assist you further with your concerns regarding your refrigerator purchase and installation.



Mariah|Social Media Specialist | Best Buy® Corporate
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