05-11-2019 02:27 AM
05-11-2019 05:23 PM
Hi there, HenryMora,
Welcome to our Best Buy Forum community! Waiting for a package to arrive is always an exciting time, so it's discouraging to hear the situation turned tense by the package not being at your home as expected. I know that would stress me out, so I'm glad you came to us for help.
Using the blue "Private Message" feature in my signature below, please send over your full name, phone number, email and order number so I can review what happened, as well as our options.
Looking forward to hearing from you with those details!