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Posts: 4
Registered: ‎10-08-2016
Accepted Solution

Missing order

[ Edited ]

Hello. My order # is {removed per forum guidelines}.
Ordered 2 pokeballs but only one was inside the package. The shipping slip shows 2 items, yet only one was inside, so there isn’t another package coming.
Cheap item but still frustrating to not get what you ordered.
Thank you.

Posts: 372
Topics: 23
Kudos: 135
Solutions: 14
Registered: ‎10-03-2017

Re: Missing order

Good day, Tranbl, 


Welcome back to the Forums! 


We'd be happy to help you out with your missing order, that is always never fun to be going through. You'll notice I had to remove your order number as it goes against our Forum Guidelines to post personal information such as order numbers. 


Instead, can you send that to me in a Private Message (PM)? With that, please also be sure to include your full name, email address, and phone number. To send a PM, you can select the blue button next to my name in my signature. 


Happy to help!

Cameron|Social Media Specialist | Best Buy® Corporate
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