Add Product

Search Results:

New Member
Posts: 1
Registered: ‎02-09-2020
Accepted Solution

Missing or stolen package

I waited about 20 hours before posting on here, my order said delivered but when I checked outside and with my next door neighbors it wasn’t there.
Posts: 4,547
Topics: 48
Kudos: 472
Solutions: 270
Registered: ‎11-29-2016

Re: Missing or stolen package

Hi, omaravila17,


Glad to see you on our forums, albeit under such unfortunate circumstances.  It’s always disappointing when packages seemingly go missing from your doorstep, and I’m sorry to hear that seems to be the case with your recent order from us.


Using the information you’ve provided upon joining our Support Forums, I see you were able to connect with our phone support teams at (888) BESTBUY or (888) 237-8289, and I’m happy to see they were able to address your concerns.


If you ever have any other issues with your Best Buy purchases in the future, please don’t hesitate to visit our Support Forums again.


All the best,

SeanM|Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!