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New Member
Posts: 2
Registered: ‎03-28-2020

Missing/Stolen Package

This afternoon around 2pm,, 3/28/2020, I went down to my apartment building lobby to check for mail, and found a  Fedex 'We Missed You' notice, dated 3/27/2020 on my building's outer lobby door, even thoughyesteray, 3/27/2002, even though I was home all day yesterday.  No one pressed my building door bell or my apartment door bell. 

 

I returned to my apartment to find Best Buy email that my Package Was Delivered at 1;16PM today!   I went down to the building lobby again and did not find the package anywhere.

 

I called Fedex immediately to report the missing package,  Then, it took a long time to reach Best Buy by phone to report Missing/Stolen package.  On the 2ynd phone attempt, a Best Buy rep transfer me another connection only to get a recorded message to call back Monday to Friday 9am-5pm,

 

 

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New Member
Posts: 2
Registered: ‎03-28-2020

Re: Missing/Stolen Package

FEDEX RESOLVED!   FEDEX immediately put a trace on my reported missing package after my phonecall yesterday.  iT was delivered to my apartment door around 2PM today!  Excellent customer service.