03-28-2020 03:51 PM
This afternoon around 2pm,, 3/28/2020, I went down to my apartment building lobby to check for mail, and found a Fedex 'We Missed You' notice, dated 3/27/2020 on my building's outer lobby door, even thoughyesteray, 3/27/2002, even though I was home all day yesterday. No one pressed my building door bell or my apartment door bell.
I returned to my apartment to find Best Buy email that my Package Was Delivered at 1;16PM today! I went down to the building lobby again and did not find the package anywhere.
I called Fedex immediately to report the missing package, Then, it took a long time to reach Best Buy by phone to report Missing/Stolen package. On the 2ynd phone attempt, a Best Buy rep transfer me another connection only to get a recorded message to call back Monday to Friday 9am-5pm,
03-29-2020 01:54 PM
FEDEX RESOLVED! FEDEX immediately put a trace on my reported missing package after my phonecall yesterday. iT was delivered to my apartment door around 2PM today! Excellent customer service.