01-25-2019 11:57 AM
I returned an item I bought at the Best Buy Ebay Store and have yet to received a refund even though I was told I would recieve it within 24 hours. Can you please help me with retrieiving such refund? Thank you.
01-25-2019 12:03 PM
Did you return this to the store or through shipping? Also refunds do not happen in such short time window.
01-25-2019 04:01 PM
Thanks for clarifying. Most refunds take 3-5 business depending on the bank's processing times. With Paypal that period can longer given how the funds are transmitted.
01-25-2019 06:39 PM
Welcome to Best Buy's forum, we appreciate you taking the time to register on our community to seek help with your return. I understand that you were quoted 24 hours for your eBay purchased and it's still not reflecting on your account. I too, be wondering why was going on with the delay.
Let me take a look at your order and see how I can help. In general, the process of a refund to reflect on your PayPal account can take a longer than a credit card refund. Can you send me a private message with your name, email address, and phone number? To send me a private message, log into the forum and select the option after my signature bar.