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Posts: 1
Registered: ‎03-21-2020

Missing Package

I ordered a package on 3/16/20 and received delivery confirmation on 3/20/20, however the recipient did not find the package at their door or in their mail box as is typical for the apartment complex. 

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Posts: 4,754
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Registered: ‎08-21-2017

Re: Missing Package

Good afternoon, EllieKremer,

 

Welcome to our community forums. I apologize for the delay in getting back to you, have you been able to get assistance with this order? If not, I would be happy to see what we can do to help. I will need a bit more information to look into this order. Can you please send me a private message to confirm your:

 

Full name

Email address

Phone number

Order number

 

You can send me a private message by clicking the blue button at the bottom of this post. I look forward to your message. 

AndrewB|Social Media Specialist | Best Buy® Corporate
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