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New Member
Posts: 2
Registered: ‎04-12-2019

Missing Package: Package delivered but I couldn't find it.

Hi,

 

It's showed on the website that my package was delivered on April 10, and I checked my mail box and leasing office, still couldn't find it. Please help. Thanks. 

Posts: 389
Topics: 19
Kudos: 58
Solutions: 65
Registered: ‎10-19-2017

Re: Missing Package: Package delivered but I couldn't find it.

Hey, Emmazhangmc,

 

Have you had the opportunity to check with the shipping company?

 

 

Faith|Senior Social Media Specialist | Best Buy® Corporate
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New Member
Posts: 2
Registered: ‎04-12-2019

Re: Missing Package: Package delivered but I couldn't find it.

Hi,

 

Yes, I checked with UPS, and they said they had already delivered it to the leasing office, but it wasn't there. They told me to contact Bestbuy and Bestbuy would work with them to investigate what happened. 

Posts: 389
Topics: 19
Kudos: 58
Solutions: 65
Registered: ‎10-19-2017

Re: Missing Package: Package delivered but I couldn't find it.

Thanks for the update. 

 

Could you send us a private message with your order number, phone number, full name, and email so that we can take a look into this?

 

To send a private message, simply select the blue box next to my signature labeled Private Message. 

Faith|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!