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Posts: 1
Registered: ‎05-06-2021

Missing Movie Slipcovers

I ordered some collector's edition Blu Rays from bestbuy.com but i was disappointed to see that only 2 out of 11 came with their slipcovers. This is a big deal to me because like I said these were for my personal collection. Can I send just the ones without slipcovers back and receive them complete with the slipcovers or would I have to send the whole order back?
Posts: 705
Topics: 31
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Solutions: 49
Registered: ‎02-08-2019

Re: Missing Movie Slipcovers

Hey, Mike32!


Thanks again for reaching out! As I mentioned in my private message, we cannot guarantee slip covers in our shipments, so the best option would be to exchange the movies without slip covers for the appropriate titles at your local Best Buy during your Return & Exchange Promise period. Slipcovers are generally only included in the first printing of DVDs and Blu-rays, so it may be likely that we no longer carry the slipcover versions of your titles. I am hopeful you can visit a local Best Buy and find what you need! 

 

If you need any additional help, I'm happy to continue working with you in our private message chat! 

 

Best,

 

Meg|Social Media Specialist | Best Buy® Corporate
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