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Posts: 1
Registered: ‎03-01-2014

Mislabeled condition of open box item & multiple Best Buy platforms refuse to respond

I bought a open box laptop that was originally labeled as satisfactory (now says “good”) which inferred it included essential cables but was missing the power cable which is needed for operation given it had no power I would like to get the price difference for fair condition as it should of originally been labeled. I’ve messaged fb, Instagram, & both regular and support Twitter account but no one has responded in DAYS. Sitting here with my $1200 brick