07-18-2019 01:20 PM
I had bought brand new Microsoft Surface Laptop 2 in the USA on July 15th. Currently, I am in India and my laptop is with me. Can you help me resolve the issue or return this item? I will be returning to the USA on August 10th. please help to resolve this issue ASAP
07-19-2019 02:45 PM
Hi there, naveen6u,
Thank you for taking the time to visit us here on our community forums. I would be happy to see what options we have available to assist you. I'm not quite sure I understand exactly what is happening. Can you please provide some more details?
07-19-2019 02:56 PM
I see, naveen6u,
I appreciate you clarifying that. We offer a 15-day Return & Exchange Promise for most of the products we sell. Did you purchase a Geek Squad Protection plan for this computer? I'd like to see if we may have any other options available to assist you. Can you please send me a private message with your:
To send a private message please click the button at the bottom of my post. I look forward to hearing back from you.