BestBuy.com

[Zero327]

So you guys going to list these product lines for preorder or purchase? They were announced months ago, LG announced US pricing on press release this week and your customers have thousands of dollars ready to go to start buying the latest and greatest...

[Rich-BBY Retired: Social Media Specialist]

Hello, Zero327, and welcome to our online community!

Thank you for posting on our forums regarding your experience. Were you needing assistance processing an order? If so, please send me a private message with your:

Full name

Phone Number

Email Address

SKU Number for item(s) you want to purchase.

Thank you,

[Zero327]

Hi Rich,

I need Bestbuy to make a sku for a new product available for purchase.

https://www.lg.com/us/tvs/lg-oled77c2pua

[Rich-BBY Retired: Social Media Specialist]

Hello, 

As we would be happy to do so, we are only able to create a SKU once the vendors make them available to us. Per LG.com site, they seem to be the only provider at the current time. 

Thank you, 

[hockeycanuckjc Community Veteran]

---

@Zero327 wrote:
Hi Rich,

I need Bestbuy to make a sku for a new product available for purchase.

https://www.lg.com/us/tvs/lg-oled77c2pua

---

Please use the IDEA X forums to suggest this product and make sure your friends vote on the idea to make it a potential reality. 

[hockeycanuckjc Community Veteran]

https://forums.bestbuy.com/t5/IdeaX/idb-p/IdeaX

[Zero327]

You guys almost got this one right. Can someone turn in the purchase button already?

https://www.bestbuy.com/site/lg-77-class-c2-series-oled-evo-4k-uhd-smart-webos-tv/6501489.p?skuId=65...

[hockeycanuckjc Community Veteran]

---

@Zero327 wrote:
You guys almost got this one right. Can someone turn in the purchase button already?

https://www.bestbuy.com/site/lg-77-class-c2-series-oled-evo-4k-uhd-smart-webos-tv/6501489.p?skuId=65...

---

Best advice is to keep checking the page and it will be turned on when it's ready 

[Jack-BBY Social Media Specialist]

Hey there, Zero327,

Thanks for following up with us on this. Purchasing a new TV is always exciting, so I understand looking to get your hands on this one as soon as possible.

It doesn’t look like this product has been released in our stores quite yet. I recommend keeping an eye on the product listing on our website, as this is the best way to keep up to speed on its availability.

[Zero327]

You guys have got to get a better process. Lg.com directly, Crutchfield, B&H photo....your competitors are all selling this product actively before your online medium or stores. Before the excuse was no sku, now there's a sku but no ability to sell.

BestBuy used to be a lot better than this. And the "just keep waiting" responses are doing nothing to alleviate that conclusion.