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Posts: 1
Registered: ‎05-31-2019

Lost package recovered.


I recently purhcased an item from you for home delivery. The package then got lost and i didn't recieve any notification for almost two weeks. I called support and they sent me a second package, which I recieved in no time Smiley Happy. It's been a whole week since i recieved my item but now i got a sudden notification stating that my original package was delivered. What should I do with the second item that was delivered?

Posts: 5,074
Topics: 152
Kudos: 390
Solutions: 230
Registered: ‎08-21-2017

Re: Lost package recovered.

Hi there, LupeCorrea,


Thank you for visiting us here on our community forums and letting us know about this package. I can certainly understand being surprised to see this second package arrive. If it's convenient, you can visit your local Best Buy to drop off this second item. If not, I would be happy to assist you in looking for other options. Please send me a private message by clicking the button at the bottom of my post and I'd be happy to explore this with you.

AndrewB|Social Media Specialist | Best Buy® Corporate
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