01-21-2023 02:06 PM
Bestbuy is so bad, i have same experience. Try to get help and no luck. They told me i have to claim with Fedex. Fedex say "If the party filing the claim is not the shipper or the payor of transportation charges to FedEx, customer must obtain and provide a claim filing waiver from the Shipper (on company letterhead if the shipper is a company)." which i try to get from bestbuy and they say Call the police or just call fedex. !!!
01-21-2023 02:55 PM
Welcome to the Best Buy Forums!
Hi jsonp80. Thank you for taking the time to stop by our community forums and bringing this matter to our attention. I know having a package go missing can be frustrating and I would be happy to take a closer look into this for you.
Please, send me a private message by clicking on the blue button next to my signature, with your full name, phone number, and e-mail address. I look forward to hearing from you.
01-21-2023 03:20 PM
01-21-2023 03:30 PM