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Posts: 1
Registered: ‎01-23-2019

Lost Receipt

[ Edited ]

Hello, about a month ago I made a purchase (order number:

{removed per forum guidelines} and the watch has developed a problem. Samsung said they would be able to fix my problem since it is still under their warranty if I show them a receipt, but I've lost mine, would it be possible to send me a copy?

Posts: 575
Topics: 24
Kudos: 177
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Registered: ‎11-30-2015

Re: Lost Receipt

Hello JoãoFalk!


Thanks for joining our community here on the Best Buy Forums, and for posting your question!


It sure can be frustrating when our tech doesn't behave in the way we expect it to. It sounds like Samsung is ready to help in getting this sorted out. Since your order was placed online, you can print a copy of your proof of purchase by logging into our website. You can find a handy step-by-step guide on how to log in and find the order summary, here.


I hope this helps! If you think of any other questions, please don't hesitate to reach back out to us.


Fey|Social Media Specialist | Best Buy® Corporate
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