Add Product

Search Results:

Reply
New Member
Posts: 2
Registered: ‎05-02-2019

Lost Package

Hi there,

 

So I ordered 2 items back in late March, both being birthday presents. 1 of the items was delivered successfully within a few days while the 2nd item seems to have been stuck in limbo every since shipping through the USPS (over a month). When I check the tracking information, the status says "In Transit, Arriving Late" so thinking that my package was still coming I waited. But seeing as it has been well over a month I'm getting tired of explaining that somebody's birthday present is "in the mail"

 

Could I get any help with this?

 

Thanks

Posts: 394
Topics: 19
Kudos: 59
Solutions: 69
Registered: ‎10-19-2017

Re: Lost Package

Hi there, 

 

I would love to take a look into the status of that gift for you. To do so, I would just need you to send me over a private message with your order number, phone number, full name, and email. 

 

To send a private message, simply select the blue box labeled "Private Message" to the right of my signature. 

Faith|Senior Social Media Specialist | Best Buy® Corporate
Give Kudos if you like this post or Accept as Solution if it answers your query!
New Member
Posts: 2
Registered: ‎05-02-2019

Re: Lost Package

PM sent