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Posts: 1
Registered: ‎01-13-2022

Lost Package

Hi, I recently ordered an item from BestBuy, and it looks like missing. The delivery status has been marked as delivered to my front door, but I have no luck in finding my package. There are three different buildings with the same unit number of mine, and my package is still missing even I checked them all. I wanted to reach out to the support team, and I hope this is a right place to ask for help. Thanks.

Posts: 11,663
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Registered: ‎11-10-2008

Re: Lost Package

Yes, you have come to the right place for help Smiley Happy Please be aware that while mods can help you on this platform, you might find a faster resolution calling 1-888-BEST-BUY or using the chat.


While you explore these options you may continue to wait here for assistance.

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit for support or dial 1-888-BEST-BUY for further assistance.
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Registered: ‎11-08-2021

Re: Lost Package

Hello, magicdo7,


Thanks for joining us here on the community forums. Although, I wish it were under better circumstances. Having a missing shipment is never a great experience. I would be happy to look into this issue and see what I can do. Please private message me with:


Full name

Phone number

Email address



Aaron G|Senior Social Media Specialist | Best Buy® Corporate
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