05-01-2019 10:45 PM
I placed an order for 12.9 pro ipad, cover, and pencil.
I received everything but the pencil has not been received yet. I did try everything but nothing I have not helping but to write in this forum to get some help.
05-02-2019 01:20 PM
Hello, JL, and welcome to our community!
It's been a while since I've owned an iPad, and they didn't have the Apple Pencils for sale back then. Had that been the case, I'm sure I would've gotten much more use out of it than I did. I'd be happy to see if I can help track down where this last piece of your order is, but I will need to collect a few pieces of information from you first.
When you can, please send me a private message that includes the information below and I will see what I can do to help. A private message can be sent by logging into the forum and selecting the blue “Private Message” button in my signature.
I look forward to hearing from you.