08-28-2019 10:00 AM
Good Morning, Valzod06.
Thanks for connecting with us here on the Best Buy Forums. I love having gift cards to spend, and we’ve found our customers do as well. You should be able to use e-gift cards online, including purchases involving pre-orders. During checkout, below the credit or debit card section, you will see the option to use a Best Buy gift card, discount code, or store credit.
For more information on Terms and Conditions for Best Buy gift cards, just click here. We’d be happy to answer any additional questions you may have.
08-28-2019 01:09 PM
Thanks for the quick response. When I click "edit payment method", there is not an option to enter egift cards. Please assist.
08-28-2019 01:27 PM
Thanks for the update. So I’m clear, have you already placed the order and are now trying to change the payment, or is this the first attempt at ordering? Also, are you ordering a physical or digital version of the game?
Our team is available in private message, if you’d prefer to work together there. You can connect with us by selecting the darker blue box next to my name below.