11-30-2019
03:23 AM
- last edited on
11-30-2019
02:11 PM
by
SeanM-BBY
I ordered items from Best Buy and put in my billing and shipping information. I got a notice that my items shipped to some address in Greensboro NC. I live in Gerogia and have never lived in Greensboro. I don't know anyone in Greensboro. When I looked at my profile, they had my correct address as the "main" one for subscriptions and billing and it was listed as a shipping address. However, the address to Greensboro NC was listed as my default address. I did not list this address EVER as I have never lived there. Obviously, this is a Best Buy error, but how do I get the stuff that i bought and paid for?
Thank you,
Elise {removed per forum guidelines}
11-30-2019 12:03 PM
12-02-2019 09:54 AM
Hello, eliseeaddy,
Thanks for reaching out about this odd situation! I would be concerned if my order was shipping to a state I'd never lived in, too. Please send me a private message with your full name, email, phone number, and order number and I'll see what we can do!
Best,
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12-08-2019 07:42 AM
Hi! Update to my post. I called and Best Buy fixed my order.
12-08-2019 02:01 PM
Hello, eliseeaddy.
Thank you for the update! We’re so glad that you able to get in contact with us and we were able to work to obtain a resolution for you.
Please let us know if you require any further assistance in the future.
Regards,
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12-09-2019 12:13 PM