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New Member
Posts: 2
Registered: ‎12-04-2019

Item shipped to old address

I recently ordered an item on bestbuy.com upon doing so I check the information and for shipping and billing and all was correct. However I had to remove a couple items from cart when I noticed that I have the wrong antivirus. On doing so when I re-added the laptop with the anti-virus that I wanted. And somehow it ended up switching the address back to my old address. I did not realize this until it was out for delivery and I checked the tracking number to see where it was and I noticed it was going to the old address. There is no way to change the address afterwards for obvious reasons however I am worried that someone else is going to end up with my laptop. I was wondering what steps can I take to make sure that I get my product and I'm not charged for an item that got sent to somebody else by mistake.