BestBuy.com

[wowzors]

I had a copy of Cyberpunk 2077 on order from January. The item shipped 12/9 overnight for 12/10 delivery. On 12/9 it moved from louisville to indianapolis. On 12/10 it said scheduled delivery 12/10 after the day ended it switched to pending and hasn't been scanned anywhere since. Still in indianapolis.

Is this package lost and how do I go about getting a replacement?

[Meg-BBY Social Media Specialist]

Hey, wowzors!

Thanks for reaching out to us here on the Forums. It can certainly be concerning when a tracking number doesn't update for several days. Especially when that item is as exciting as the much anticipated Cyberpunk 2077! I took a look at the private message you sent over the weekend, and I've just responded to get some additional information from you. 

Looking forward to hearing from you,