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Posts: 1
Registered: ‎07-09-2019

Item purchase labeled In Process

I purchased an item from bestbuy.com and it showed in stock. After charging my credit card for $500, my status has now been in process since July 7th.
What does, In Process, mean?
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Posts: 1,977
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Registered: ‎07-06-2009

Re: Item purchase labeled In Process

Hello, ACMcNeal,

 

Welcome to our Best Buy Support Forum! I know when I place orders, I'm always eager to get it as quickly as possible. I appreciate you reaching out to us regarding your recent order. 

 

There are several possibilities to what it can mean when an order is In Process status. I'd be happy to take a peek at your order to see if I might be able to help clarify what is going on with it. To start, can you please send me a private message using the button in my signature below and provide your name, phone number, email address, and the order number in question?

 

I look forward to hearing from you soon!

Melissa|Senior Social Media Specialist | Best Buy® Corporate
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