04-21-2019 11:39 AM
04-21-2019 12:18 PM
BBY or Amazon don't own shipping companies so it doesn't matter where you order from. FYI Amazon and BBY are partners in business. So if something happened to your package it can be tracked accordingly just follow steps outlined in your order details. Have a good day!
04-21-2019 03:33 PM
04-22-2019 11:57 AM
Thanks for connecting with us on our forums! I'm sorry to hear that your order was marked as delivered, but you were unable to locate it. I can imagine that would be concerning!
We would love to take a closer look at this. Would you be able to send us a Private Message? Please be sure to include your order number, as well as the full name, email address, and phone number listed in the "bill to" section of this order.