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Posts: 2
Registered: ‎12-25-2011
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Item missing from order

[ Edited ]

Placed an order recently for three Fallout bobbleheads and a game, Order {removed per forum guidelines}. Had the three bobbleheads supposedly ship in one package, but when they showed up it was just two of them. I figured it was just marked wrong and the third would arrive with the game, but the game showed up yesterday with no bobblehead in sight. Not sure if maybe it was just marked wrong and the third one will be shipped separately for some reason, or if someone just messed up and left out one when packing it, so can someone look into it for me? 

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Registered: ‎04-18-2017

Re: Item missing from order

Hi, jackpackage11!


Thank you for reaching out to us today concerning your recent order. I apologize that you did not receive all of your items and would be happy to look into this for you. If you don't mind, please provide your order number, name, phone number, and email address via a private message (you will see an option next to my signature). Once we receive this, we will look into your order further. 


Thank you!

Alison|Social Media Supervisor | Best Buy® Corporate
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