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Registered: ‎01-02-2019
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Item missing from my order

[ Edited ]

Hi team 


I have placed order for apple watch series 3 on dec 24 and recieved package but 1m magnetic charger cable is missing to charge watch . Its mentioned in website that charger will be included while purchasing . 

order id {removed per forum guidelines}  .. please do needful . 


Posts: 5,528
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Registered: ‎01-21-2014

Re: Item missing from my order

Hi there, dilshad18,


Welcome to the forum! You’ve certainly come to the right place, especially as it sounds like there might be an issue with your new Apple Watch purchase. I’m sure you’re rather excited to start using it, so having a way to charge it is understandably necessary. I appreciate you reaching out to us for assistance, as I’d be happy to help however as possible.


Like our site says, your new Apple Watch should come with a charging cable, so I’m not sure what might have gone wrong. I certainly don’t want you to be stuck with a dead device though, so I’d like to see what options we may have available to assist you. As I’ll first need some additional information from you, please be on the lookout for a private message heading your way shortly. You may view it by logging into the forum and clicking on the envelope icon in the upper right-hand corner of the page.


Thanks for posting,

Alexandra|Social Media Specialist | Best Buy® Corporate
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