04-08-2021 01:10 PM
Welcome to the forums!
I appreciate you taking the time to join, and write us regarding your order. I would be reaching out to someone as well, if this were happening to me. I am happy to take a look and see what's going on with your order.
I have received the private message you sent over to Bill-BBY, and will be responding to you shortly with more details. You can find it in your inbox by clicking on the envelope icon at the top right of the screen. I look forward to helping you.