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Posts: 1
Registered: ‎04-08-2021

Item lost after it says it was delivered

Hi, I bought an item in Best Buy and the tracking number says that it was already delivered, however, the package never arrived
How could I proceed with this?
Posts: 3,118
Topics: 37
Kudos: 100
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Registered: ‎10-19-2017

Re: Item lost after it says it was delivered

Hello, Jebreca,


Welcome to the forums!


I appreciate you taking the time to join, and write us regarding your order. I would be reaching out to someone as well, if this were happening to me. I am happy to take a look and see what's going on with your order.


I have received the private message you sent over to Bill-BBY, and will be responding to you shortly with more details. You can find it in your inbox by clicking on the envelope icon at the top right of the screen. I look forward to helping you.



Deysha|Social Media Specialist | Best Buy® Corporate
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