BestBuy.com

[Jebreca]

Hi, I bought an item in Best Buy and the tracking number says that it was already delivered, however, the package never arrived
How could I proceed with this?

[Deysha-BBY Social Media Specialist]

Hello, Jebreca,

Welcome to the forums!

I appreciate you taking the time to join, and write us regarding your order. I would be reaching out to someone as well, if this were happening to me. I am happy to take a look and see what's going on with your order.

I have received the private message you sent over to Bill-BBY, and will be responding to you shortly with more details. You can find it in your inbox by clicking on the envelope icon at the top right of the screen. I look forward to helping you.

Regards,