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Posts: 1
Registered: ‎01-23-2019

Item canceled, unable to verify your information

Recently i have been having troubles for buying a new notebook since everytime i try i get the item canceled shortly after. I already called my bank and they aproved the payment with no problem. 

I am from argentina but i am using a us phone number, us shipping addres and a us billing adress. Please help me buy this computer since i dont know how to solve this.


Thanks in advance!

Posts: 2,248
Topics: 29
Kudos: 126
Solutions: 118
Registered: ‎10-19-2017

Re: Item canceled, unable to verify your information

Greetings, snaper!


Welcome to the forums!


I appreciate you reaching out to us about your orders. I did respond to your private message to John-BBY. You can find it when logged in, at the top of your screen, by clicking on the small orange envelope icon.



Deysha|Social Media Specialist | Best Buy® Corporate
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