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Posts: 1
Registered: ‎05-06-2022

Item Canceled Unverifiable Information

I placed a web order recently and shortly after i got a mail saying 

Item Canceled
Unverifiable Information


Not sure what this is about as all info provided are correct and best to my knowledge.


Can anyone in here assist?

Posts: 11,663
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Registered: ‎11-10-2008

Re: Item Canceled Unverifiable Information

What did you attempt to buy? What is the link for the item you bought?

Former Best Buy Super User Community Veteran since 2008. Please note due to the forum closings, I will no longer be answering posts on these forums. Please visit for support or dial 1-888-BEST-BUY for further assistance.
Retired: Social Media Specialist
Posts: 25
Registered: ‎10-12-2021

Re: Item Canceled Unverifiable Information

Hello tarekkaram! 


Thanks for connecting with us. Trouble with placing an order is never ideal. With the information you have provided for the cancellation reasoning there are a few things to check before making another purchase. 


Check out this article for a few common cancellation reasons “Why Was My Order Cancelled?” 



Mark|Social Media Specialist | Best Buy® Corporate
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