BestBuy.com

[Techfox]

Hello,

I had an issue with getting Best Buy to honor their price match policy for an item on their own website and would like information on how to escalate the matter. I already tried chat and the customer service number. It was an online order and I don't really know where else I can go to speak to someone.

[AaronG-BBY Social Media Specialist]

Hello,

Welcome to our forums!

I like to watch my finances, and save money when possible, so I understand your concern. I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:

• Your first and last name
• Your phone number
• Your email address 
• Your order number

This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.

Thanks,