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Posts: 1
Registered: ‎05-13-2022

Issue with Price Match


I had an issue with getting Best Buy to honor their price match policy for an item on their own website and would like information on how to escalate the matter. I already tried chat and the customer service number. It was an online order and I don't really know where else I can go to speak to someone.
Posts: 158
Topics: 4
Kudos: 42
Solutions: 12
Registered: ‎11-08-2021

Re: Issue with Price Match

[ Edited ]



Welcome to our forums!

I like to watch my finances, and save money when possible, so I understand your concern. I’ll be happy to take a closer look into this matter and offer any additional assistance I can, however, I’m hoping you can provide me with a few pieces of additional information before I’m able to do so.  If you could use the blue “Private Message” button in my signature to send me:


  • Your first and last name
  • Your phone number
  • Your email address 
  • Your order number

This should be enough for me to begin my research, and hopefully get you the assistance you’re looking for.




Aaron G|Social Media Specialist | Best Buy® Corporate
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